Excerpt:Over the past few years there has been considerable emphasis on the concept of ‘student engagement’. This at first sight is somewhat peculiar given that the mission of universities is surely to engage students in learning through providing the conditions and the environment in which learning will flourish! However, there are many tensions inherent in the world of academia today. The core business of universities is, or should be, creating the best learning environment for our students. In a context of mass higher education, increasing diversity of the student population, globalization and the new marketing of education, and increased competition between universities exacerbated by ‘league tables’, it is problematic to define ‘the best learning environment’ for engaging students in the learning process.

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