Web Challenges for Older Users

Primary Faculty Mentor’s Name

Dr. Khan

Proposal Track

Student

Session Format

Paper Presentation

Abstract

What makes user interface on websites difficult for middle age and older users? According to current research, the difficulties for middle age and older users arise from websites that have a poorly designed user Interface. The three main design focuses are: reduction in information clutter, multiple routes to get to the needed information, and naming systems and organization for the links. Researchers in this field carried out trials on website and website forms and narrowed down the source of users’ difficulties to the distraction and the confusion caused by organization of the sites. This project aims to investigate the difficulties faced by a particular age group, namely, middle-aged and older users. A survey will be carried out involving these users to identify specific difficulties experienced by them with some of the most widely used websites. These websites will be selected from three different categories – online shopping, searching, media streaming. Quantitative data will be gathered from a Likert scale given to the users. Our goal is to find the cause of the users’ difficulties, report the findings, and enhance research for user interfaces in websites.

Citation

Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel, with J. C. and D. L. (2014). About Face The Essentials Of Interaction Design. (Alan Cooper, Ed.) (4th ed., p. 690). Indianapolis: John Wiley & Sons. Retrieved from www.wiley.com

Li, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Wang, L. (2012). Designing Effective Web Forms for Older Web Users. Educational Gerontology, 38(4), 271–281. doi:10.1080/03601277.2010.544578

Pak, R., & Price, M. M. (2008). Designing an information search interface for younger and older adults. Human Factors, 50(4), 614–628.

Pulli, P., Hyry, J., Pouke, M., & Yamamoto, G. (2012). User interaction in smart ambient environment targeted for senior citizen. Medical & Biological Engineering & Computing, 50(11), 1119–26. doi:10.1007/s11517-012-0906-8

Sayago, S., Guijarro, J.-M., & Blat, J. (2012). Selective attention in web forms: an exploratory case study with older people. Behaviour & Information Technology, 31(2), 171–184. doi:10.1080/01449291003767920

(Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel, 2014; Li, Rau, Fujimura, Gao, & Wang, 2012; Pak & Price, 2008; Pulli, Hyry, Pouke, & Yamamoto, 2012; Sayago, Guijarro, & Blat, 2012)

Keywords

Website user interface

Award Consideration

1

Location

Room 1909

Presentation Year

2014

Start Date

11-15-2014 1:45 PM

End Date

11-15-2014 2:45 PM

Publication Type and Release Option

Presentation (Open Access)

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Nov 15th, 1:45 PM Nov 15th, 2:45 PM

Web Challenges for Older Users

Room 1909

What makes user interface on websites difficult for middle age and older users? According to current research, the difficulties for middle age and older users arise from websites that have a poorly designed user Interface. The three main design focuses are: reduction in information clutter, multiple routes to get to the needed information, and naming systems and organization for the links. Researchers in this field carried out trials on website and website forms and narrowed down the source of users’ difficulties to the distraction and the confusion caused by organization of the sites. This project aims to investigate the difficulties faced by a particular age group, namely, middle-aged and older users. A survey will be carried out involving these users to identify specific difficulties experienced by them with some of the most widely used websites. These websites will be selected from three different categories – online shopping, searching, media streaming. Quantitative data will be gathered from a Likert scale given to the users. Our goal is to find the cause of the users’ difficulties, report the findings, and enhance research for user interfaces in websites.

Citation

Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel, with J. C. and D. L. (2014). About Face The Essentials Of Interaction Design. (Alan Cooper, Ed.) (4th ed., p. 690). Indianapolis: John Wiley & Sons. Retrieved from www.wiley.com

Li, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Wang, L. (2012). Designing Effective Web Forms for Older Web Users. Educational Gerontology, 38(4), 271–281. doi:10.1080/03601277.2010.544578

Pak, R., & Price, M. M. (2008). Designing an information search interface for younger and older adults. Human Factors, 50(4), 614–628.

Pulli, P., Hyry, J., Pouke, M., & Yamamoto, G. (2012). User interaction in smart ambient environment targeted for senior citizen. Medical & Biological Engineering & Computing, 50(11), 1119–26. doi:10.1007/s11517-012-0906-8

Sayago, S., Guijarro, J.-M., & Blat, J. (2012). Selective attention in web forms: an exploratory case study with older people. Behaviour & Information Technology, 31(2), 171–184. doi:10.1080/01449291003767920

(Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel, 2014; Li, Rau, Fujimura, Gao, & Wang, 2012; Pak & Price, 2008; Pulli, Hyry, Pouke, & Yamamoto, 2012; Sayago, Guijarro, & Blat, 2012)