Marketing: Faculty Presentations (2005-2021)
Customer Reactions to Voluntary Use of Automated Service Interactions: Structured Abstract
Document Type
Presentation
Presentation Date
5-2019
Copyright
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Abstract or Description
This presentation was given at the 2019 Academy of Marketing Science Annual Conference.
Sponsorship/Conference/Institution
2019 Academy of Marketing Science Annual Conference
Location
Vancouver, Canada
Recommended Citation
Shin, Hyunju, Bo Dai.
2019.
"Customer Reactions to Voluntary Use of Automated Service Interactions: Structured Abstract."
Marketing: Faculty Presentations (2005-2021).
Presentation 46.
https://digitalcommons.georgiasouthern.edu/marketing-facpres/46
