The Book Review: Raving Fans: A Revolutionary Approach to Customer Service, by Kenneth Blanchard and Sheldon Bowles
Document Type
Book Review
Publication Date
2004
Publication Title
The Business Report
Abstract
Book review by Sara J. Grimes of Raving Fans: A Revolutionary Approach to Customer Service, by Kenneth Blanchard and Sheldon Bowles.
Recommended Citation
Grimes, Sara J..
2004.
"The Book Review: Raving Fans: A Revolutionary Approach to Customer Service, by Kenneth Blanchard and Sheldon Bowles."
The Business Report.
https://digitalcommons.georgiasouthern.edu/management-facpubs/91
COinS
