The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance

Document Type

Conference Proceeding

Publication Date

11-19-2017

Publication Title

Proceedings of the Decision Sciences Institute Annual Meeting

ISBN

978-0-578-17748-9

Abstract

This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm’s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance.

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