Logistics & Supply Chain Management: Faculty Presentations (1998-2020)
Service Improvement Strategies: Application of the 5-Gaps Model
Document Type
Presentation
Presentation Date
6-2015
Copyright
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Abstract or Description
This presentation was given at the Georgia State University IT Services Conference.
Sponsorship/Conference/Institution
Georgia State University IT Services Conference
Recommended Citation
Suboleski, Stanley Douglas.
2015.
"Service Improvement Strategies: Application of the 5-Gaps Model."
Logistics & Supply Chain Management: Faculty Presentations (1998-2020).
Presentation 110.
https://digitalcommons.georgiasouthern.edu/logistics-supply-facpres/110
