Document Type

Conference Proceeding

Publication Date

Spring 3-18-2021

Abstract

The present study explores the relationship between digital traffic channels and Web sales for online retailers of hedonic-type products. The hedonic product categories studied include Flowers/Gifts, Jewelry, Sporting Goods, and Toys/Hobbies. The digital traffic channels incorporated in the analysis include direct traffic to a marketer’s website, display ads, email marketing, organic search engine results, paid search engine results, and referrals from other sites. Our preliminary findings indicate that each of these traffic channels is in fact significantly correlated with both monthly website visits and Web sales. However, the traffic channels with the strongest correlations with Web sales were shown to be direct website traffic, organic search and paid search. As such, managers may want to emphasize these digital traffic channels when developing marketing strategies for e-commerce websites.

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Marketing Commons

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