Supplier and Customer Collaboration and Their Relationship with Process Integration, Firm Performance and Logistics Performance

Location

Room 2905 B

Session Format

Paper Presentation

Research Area Topic:

Business Administration - Logistics

Abstract

The aim of the paper is to use factor analysis to derive constructs such as firm performance, logistics performance, supplier collaboration and customer collaboration. Subsequently, structural equation modelling will be used to the relationship between these four variable. More specifically, it is hypothesized that customer collaboration has a moderating relationship between supplier collaboration and firm performance and that customer collaboration has a moderating relationship between supplier collaboration and logistics performance. It is also hypothesized that supplier collaboration has a moderating relationship between customer collaboration and firm performance and that supplier collaboration has a moderating relationship between customer collaboration and logistics performance. Furthermore, it is hypothesized that all of these relationships are mediated by process integration. Lastly, it is hypothesized that logistics performance results in higher firm performance. These hypothesis are based on existing literature and if they can be validated through structural equation modeling and other multivariate techniques, it would be significant contribution to knowledge for both academics and practitioners.

Presentation Type and Release Option

Presentation (Open Access)

Start Date

4-16-2016 1:30 PM

End Date

4-16-2016 2:30 PM

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Apr 16th, 1:30 PM Apr 16th, 2:30 PM

Supplier and Customer Collaboration and Their Relationship with Process Integration, Firm Performance and Logistics Performance

Room 2905 B

The aim of the paper is to use factor analysis to derive constructs such as firm performance, logistics performance, supplier collaboration and customer collaboration. Subsequently, structural equation modelling will be used to the relationship between these four variable. More specifically, it is hypothesized that customer collaboration has a moderating relationship between supplier collaboration and firm performance and that customer collaboration has a moderating relationship between supplier collaboration and logistics performance. It is also hypothesized that supplier collaboration has a moderating relationship between customer collaboration and firm performance and that supplier collaboration has a moderating relationship between customer collaboration and logistics performance. Furthermore, it is hypothesized that all of these relationships are mediated by process integration. Lastly, it is hypothesized that logistics performance results in higher firm performance. These hypothesis are based on existing literature and if they can be validated through structural equation modeling and other multivariate techniques, it would be significant contribution to knowledge for both academics and practitioners.