Total Quality Management Implementation: The "Core" Strategy
Document Type
Article
Publication Date
2005
Publication Title
Academy of Strategic Management Journal
ISSN
1939-6104
Abstract
This research presents an empirical investigation of total quality management (TQM) implementation in small- to medium-sized manufacturing firms. The study introduces a new TQM implementation strategy: the "Core" approach and tests the efficacy of a five-element quality management model. Factor analysis, cluster analysis, and ANOVA are used to test relationships among implementation, resulting practices, and performance. Results suggest TQM implementation transcends industry type and is most successful when viewed as a holistic process rather than either selective or contingent.
Recommended Citation
Ryan, Chuck, Steven E. Moss.
2005.
"Total Quality Management Implementation: The "Core" Strategy."
Academy of Strategic Management Journal, 4 (1): 61-75.
source: https://www.questia.com/library/journal/1G1-166751814/total-quality-management-implementation-the-core
https://digitalcommons.georgiasouthern.edu/logistics-supply-facpubs/82
