Logistics & Supply Chain Management: Faculty Presentations (1998-2020)

Examining the Effects of Communication Structure on Inter-Functional Performance Using Social Network Analysis

Document Type

Presentation

Presentation Date

11-20-2016

Copyright

See the publisher's copyright and reuse policies.

Abstract or Description

We apply social network analyses to 5M email messages, matched survey response data, and archival process data obtained from a global consumer goods manufacturer to examine how communication structure influences the performance of inter-functional dyadic ties. Initial results indicate important moderators that constrain the efficacy of inter-functional communications.

Sponsorship/Conference/Institution

Decision Sciences Institute Annual Meeting (DSI)

Location

Austin, TX

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