Library Faculty Publications

Document Type

Article

Publication Date

2001

Publication Title

The Southeastern Librarian

ISSN

0038-3686

Abstract

In autumn of 1999, the library World Wide Websites at Appalachian State University and Georgia Southern University had been in place for more than a year, and many library users reported that certain aspects of the sites’ designs were confusing. In order to alleviate the confusion, librarians from the two universities decided to redesign the sites by determining the greatest sources of confusion. To do this, we studied how patrons used the web sites by way of user-centered usability testing.

Comments

DigitalCommons@Kennesaw State University © 2001. This article was published in The Southeastern Librarian. Personal-use exceptions permit author(s) to post their articles on the internet as part of a non-commercial open access institutional repository.

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