Document Type

Presentation

Presentation Date

6-24-2017

Abstract or Description

As electronic resource access (ERA) issues increase in frequency and complexity, technical services librarians are on the lookout for proactive techniques to identify and address these issues before they become a problem for patrons. This poster presents a series of “essential audits” employed by the ERA support team at Georgia Southern University in Statesboro, GA, to catch access issues before they are reported by patrons or public services librarians. Regular audits include bi-weekly link tests on the library’s A-Z Database List, quarterly link asset tests in LibGuides, rolling authentication audits of link resolver records, and ad hoc audits of 856 links.

Additional Information

This work is archived and distributed under the repository's standard copyright and reuse license, available here. Under this license, end-users may copy, store, and distribute this work without restriction. For questions related to additional reuse of this work, please contact the copyright owner.

Sponsorship/Conference/Institution

American Library Association Annual Conference (ALA)

Location

Chicago, IL

Source

http://www.eventscribe.com/2017/posters/ALA-Annual/SplitViewer.asp?PID=MTE3NTY2MzExODQ

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