Pandemic Shift: Impact of Covid-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned

Document Type

Article

Publication Date

12-2021

Publication Title

Information Systems Education Journal

Abstract

The corona virus (Covid-19) caused serious havoc on society impacting all industries resulting in major changes in business practices, operations, and policy. In the case of academia, at a moment’s notice, all universities that used face to face instruction were forced to move to an online format and make serious modification to successful courses. This paper documents a successful certification course structure and reports the experience and results of moving that course in Excel comprehension (certification) from traditional face to face to online. In addition, this paper provides a discussion into the strategies used for remote testing and teaching. Overall, the Covid-19 sections were not as successful as previous traditional sections. This paper concludes with lessons learned that can be helpful for future remote or online course deliveries.

Comments

Georgia Southern University faculty member, Hayden Wimmer co-authored Pandemic Shift: Impact of Covid-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned.

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