Term of Award

Spring 1994

Degree Name

Master of Technology

Document Type and Release Option

Thesis (restricted to Georgia Southern)

Committee Chair

Keith Hickman

Committee Member 1

David Ross

Committee Member 2

David Williams

Abstract

Although Harbin No. 1 Tool Works has been practicing quality improvement for more than ten years, it has not made significant progress. A strategic plan and effective quality activities are needed to increase the competitiveness of its products in the international market. This study is designed to develop such a plan according to the experiences of successful companies in the world based on the theory of Dr. Deming, a noted quality and statistics expert.

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