Term of Award

Fall 1998

Degree Name

Master of Technology

Document Type and Release Option

Thesis (restricted to Georgia Southern)

Department

Department of Industrial Technology

Committee Chair

Charles H. Perry

Committee Member 1

Philip S. Waldrop

Committee Member 2

David A. Williams

Abstract

Turnover is not simply a part of doing business. It has a devastating effect on a company's profit line, yet is one of the organization's most controllable expenses ("The Turnover Treadmill", 1997).

This study provides statistical data to determine the reasons sales and service employees leave Orkin Exterminating Company, Inc. In addition, the study provides data showing the average length of employment of those former employees interviewed.

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