Term of Award
Spring 2025
Degree Name
Doctor of Public Health in Public Health Leadership (Dr.P.H.)
Document Type and Release Option
Dissertation (restricted to Georgia Southern)
Copyright Statement / License for Reuse
This work is licensed under a Creative Commons Attribution 4.0 License.
Department
Jiann-Ping Hsu College of Public Health
Committee Chair
Linda Kimsey
Committee Member 1
William Mase
Committee Member 2
Jeffery Jones
Abstract
This study explores female veteran satisfaction with PTSD outpatient mental health services within the Veterans Health Administration using FY22 Veterans Signals survey data. The analysis finds mixed results concerning overall satisfaction with PTSD clinic care received for female veterans. Logistic regression modeling for each of six survey questions pertaining to satisfaction were performed. Females were significantly more likely to express satisfaction than males for three of these questions. However, a more comprehensive model focused on trust in the VA facility where services are provided incorporated survey questions about satisfaction with provider listening and explaining behaviors as covariates. This model found females to be significantly less likely to express trust in the VA facility providing their care. Improving healthcare for female veterans is a complex problem. While progress may be occurring, lingering issues of trust may need addressing.
Recommended Citation
Ashman, Jodi, "Patient Satisfaction in Mental Health Treatment for Female Veterans" (2025). Electronic Theses and Dissertations. 2887.
https://digitalcommons.georgiasouthern.edu/etd/2887
Research Data and Supplementary Material
No
