Document Type

Conference Proceeding

Publication Date

2022

Abstract

The purpose of this paper is to develop and propose a framework that illustrates the relationship that exist between tacit knowledge management inclination, internal explicit marketing agendas and external explicit marketing agendas. Furthermore, the paper will also show how these variables act together to enhance business outcomes such as competitive advantage, growth and development, employee’s satisfaction, customers retention, loyalty, and satisfaction. Similarly, the conceptual framework would demonstrate how the assimilation between the variables extends and fill in the gap on conceptual and operational boundaries of existing models on explicit marketing agendas and how they help organizations attain success. And standing on the shoulders of giants, the proposed framework and associated propositions were drawn; three key concomitant propositions are presented in this research, which are relevant to both academics and practitioners about how tacit knowledge management inclination and explicit marketing agendas interact to enable business achievement.

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Marketing Commons

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