AMTP Proceedings 2020

Document Type

Conference Proceeding

Conference Track

Marketing Management/ Strategy/ Branding

Copyright

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Abstract

Consumer participation has made the sharing economy an economic wonder, creating valid competition for traditional service providers. Using the self-determination theory, we examine why both consumers and peer-providers engage in the sharing economy. Three areas of consumer-focused marketing where traditional providers can increase efforts to decrease erosion are app abilities; niche markets; and consumer-desired amenities. Two areas of employee-focused marketing where traditional providers can increase efforts to decrease erosion are flexible hours and environments and employee appreciation and rewards.

DOI

10.20429/amtp.2020.10

ref_amtp_proceedings_2020_10.pdf (402 kB)
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