Job Satisfaction and Driver Turnover: a Brief History of a Supply Chain Research Theme
Supply Chain Management/ International Marketing/ Business to Business Marketing
The authors review the history of job satisfaction research as it relates to truck drivers and truck driver turnover. Job satisfaction, particularly the Minnesota Satisfaction Questionnaire, has played a major role in driver turnover research over the past 25 years. But the relationship between truck drivers as subjects and job satisfaction as a concept goes much deeper than that and has a much longer history. This article addresses that history and puts that aspect of driver research into historical context.
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Digital Commons@Georgia Southern License
LeMay, Stephen; McMahon, Dave; Periatt, Jeffery A.; and Opengart, Rose, "Job Satisfaction and Driver Turnover: a Brief History of a Supply Chain Research Theme" (2015). Association of Marketing Theory and Practice Proceedings 2015. 4.