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Location
Waters College of Health Professions (WCHP)
Session Format
Poster Presentation
Co-Presenters and Faculty Mentors or Advisors
Dr. Kari Mau, Faculty Advisor
Abstract
Background: Diabetes is a chronic disease, contributing to premature death and disability worldwide. To prevent complications, diabetes self-management education and support (DSMES) are essential. A literature review supports the delivery of DSMES using telehealth. Telehealth services were limited before the COVID-19 pandemic.
Purpose: Objectives of this study were to determine patients’ satisfaction with DSMES by telehealth in their home; the impact on patients’ diabetes knowledge, glycemic control; and individualized patient goals.
Methods: A mixed-method quality improvement project, in a rural primary care clinic, was used to recruit adult patients with a diagnosis of diabetes. Patients completed a pre and post diabetes knowledge test and a patient satisfaction survey. Data collection included A1C levels, patient goals, knowledge, and satisfaction.
Results: Seventy-one percent of participants were satisfied with telehealth. Average reduction ofA1C levels were 1.61, and 36.4% achieved goals. All participants had increased knowledge.
Conclusion: Understanding the impact of DSMES on a patient living with diabetes via telehealth is needed to determine the plausibility of telehealth policy changes. Further studies are needed for increased participation in telehealth, a comparison study between in-clinic versus telehealth participants, and provider’s attitudes toward telehealth on participants’ willingness to participate in telehealth.
DOI
10.20429/GS4.2021.023
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 License.
Copyright
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Recommended Citation
Adams, Angela, "Home Diabetes Self-Management Education and Support via Telehealth" (2021). GS4 Student Scholars Symposium. 15.
https://digitalcommons.georgiasouthern.edu/research_symposium/2021/2021/15
Home Diabetes Self-Management Education and Support via Telehealth
Waters College of Health Professions (WCHP)
Background: Diabetes is a chronic disease, contributing to premature death and disability worldwide. To prevent complications, diabetes self-management education and support (DSMES) are essential. A literature review supports the delivery of DSMES using telehealth. Telehealth services were limited before the COVID-19 pandemic.
Purpose: Objectives of this study were to determine patients’ satisfaction with DSMES by telehealth in their home; the impact on patients’ diabetes knowledge, glycemic control; and individualized patient goals.
Methods: A mixed-method quality improvement project, in a rural primary care clinic, was used to recruit adult patients with a diagnosis of diabetes. Patients completed a pre and post diabetes knowledge test and a patient satisfaction survey. Data collection included A1C levels, patient goals, knowledge, and satisfaction.
Results: Seventy-one percent of participants were satisfied with telehealth. Average reduction ofA1C levels were 1.61, and 36.4% achieved goals. All participants had increased knowledge.
Conclusion: Understanding the impact of DSMES on a patient living with diabetes via telehealth is needed to determine the plausibility of telehealth policy changes. Further studies are needed for increased participation in telehealth, a comparison study between in-clinic versus telehealth participants, and provider’s attitudes toward telehealth on participants’ willingness to participate in telehealth.