In theory and in practice, the objective of warehouse design has long been to meet operational requirements of throughput and service performance at minimum cost. A natural product of this “bottom line” approach has been warehouse buildings and operations ill-suited to the humans who spend their working lives interacting with them. We offer an explanation for the current approach, and argue that a new approach— a new paradigm —is needed. We then describe a comprehensive approach to warehouse design that includes human well-being as a primary goal.
Progress in Material Handling Research: 2010
Gue, Kevin R., "The Human-Centric Warehouse" (2010). 11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010). 11.