Term of Award

Spring 2023

Degree Name

Doctor of Education in Educational Leadership (Ed.D.)

Document Type and Release Option

Dissertation (open access)

Copyright Statement / License for Reuse

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


Department of Leadership, Technology, and Human Development

Committee Chair

Cordelia Zinskie

Committee Member 1

Carl "Kip" Sorgen

Committee Member 2

Mete Akcaoglu


As online learning continues to grow in higher education, quality online support services must also be offered in order to meet the needs of online students. This study sought to investigate the relationship between the use of an outsourced online tutoring system and course success in select University System of Georgia eCore introductory online gateway courses to determine the extent of the relationship between tutoring usage and course success. The researcher employed logistic regression analysis to determine if using online tutoring increased the students’ probability for course success. Further, the researcher also studied the amount of usage to understand if greater usage increased the probability of course success. Findings from this study indicated that, for most courses studied, participation in online tutoring was associated with a greater likelihood of course success. However, the amount of tutoring received did not typically increase the probability of course success.

Research Data and Supplementary Material