Term of Award

Spring 2021

Degree Name

Master of Science, Kinesiology - Athletic Training Concentration

Document Type and Release Option

Thesis (open access)

Copyright Statement / License for Reuse

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


Department of Health Sciences and Kinesiology

Committee Chair

Jessica Mutchler

Committee Member 1

Brandonn Harris

Committee Member 2

Tamerah Hunt


Context: Burnout is prevalent among healthcare providers. Research has identified evidence-based intervention and preventative methods for use against burnout. There is limited research surrounding perceptions of burnout among those that supervise healthcare providers. Purpose: To explore supervisors’ knowledge, attitudes, and interventions related to burnout of healthcare providers within a hospital or clinic setting. Design: Consensual qualitative research with emergent design Methods: Eight supervisors were interviewed using a semi-structured interview approach via virtual platform. Participants were asked questions that aimed to capture supervisor perceptions of burnout. Interview transcripts were coded based on categories and themes developed through a consensus process with the research team. Member checking was used to confirm participant responses. Results: Ten categories formed from supervisor responses including communication, education, prevention, specific interventions or resources, presence of burnout, characteristics of burnout, contributions or causes, impact of burnout, definition of burnout, and impact of COVID-19. Themes that reached saturation included importance of communication, qualities and skills a provider should possess to reduce risk of burnout, strategies and resources implored by supervisors and/or the workplace to mitigate burnout, knowledge of characteristics of burnout but not definition, and the negative impact of COVID-19 on healthcare providers. Conclusions: Supervisors in a hospital or immediate care clinic setting had a strong knowledge of characteristics of burnout and agreed it exists in the healthcare setting but lacked knowledge of the definition of burnout and evidence-based interventions. Supervisors agreed that COVID-19 caused additional challenges for healthcare providers that could affect burnout. Future studies should focus on supervisors continued education regarding the definition of burnout and supported interventions.

OCLC Number


Research Data and Supplementary Material