Type of Presentation

Individual paper/presentation

Conference Strand

Ethics in Information

Target Audience

Higher Education

Second Target Audience

Higher Education

Location

Session 1 Papers

Relevance

This proposal discusses how the Library Ambassador Program (a peer reference program) shifted from an in-person to online and the value found brought about by this experience. The Library Ambassador Program trains student workers through two semesters information literacy and research skills classes. Trained ambassadors are then deployed across campus to help students with their research and to advance an understanding of basic information literacy concepts.

Proposal

In 2017, the Sherrod Library at East Tennessee State University (ETSU) launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction as an effective avenue of research help, our college made the quick transition to online mode due to the spread of COVID-19 in our region. This presentation will discuss the hidden value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical tips on creating an information literacy curriculum designed for a hybrid environment and implementing a hybrid service model for peer-reference help.

Presentation Description

In 2017, the Sherrod Library at East Tennessee State University (ETSU) launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. This presentation will how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses.

Keywords

Information Literacy, Peer Reference, Peer Learning, Research Skills, Student Workers, Instruction

Publication Type and Release Option

Presentation (Open Access)

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Mar 31st, 11:00 AM Mar 31st, 11:30 AM

Reimagine the Possibilities: Shifting a Peer-Reference Program from In-Person to Online to Hybrid

Session 1 Papers

In 2017, the Sherrod Library at East Tennessee State University (ETSU) launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction as an effective avenue of research help, our college made the quick transition to online mode due to the spread of COVID-19 in our region. This presentation will discuss the hidden value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical tips on creating an information literacy curriculum designed for a hybrid environment and implementing a hybrid service model for peer-reference help.