Students Matter: Quality Measurements in Online Courses
International Journal on E-Learning
Quality Matters (QM) is a peer review process designed to certify the quality of online courses and online components. It has generated widespread interest and received national recognition for its peer-based approach to quality assurance and continuous improvement in online education. While the entire QM online course design process is faculty-centered, it does not include the actual users - students - in any of the steps. This study investigated (1) whether students agree or disagree with known QM benchmarks, what the missing elements from those benchmarks and (3) how these student perspectives inform online teaching practices.
Unal, Zafer, Aslihan Unal.
"Students Matter: Quality Measurements in Online Courses."
International Journal on E-Learning, 15 (4): 463-481 Waynesville, NC: Association for the Advancement of Computing in Education (AACE).