Document Type

Research Paper

Publication Date



Organizations are constantly looking for new ways to reduce costs while still providing high customer service levels to face stringent competitive environments and the ever- increasing market globalization. An alternative these organizations can pursue to respond to these challenges and to gain a competitive differentiation is to optimize their supply chain network (SCN). This research aims to develop an effective SCN design strategy to locate facilities (i.e., plants and distribution centers) and to balance the allocation of customers to these facilities to satisfy capacity limitations and customer demands with minimum total cost and maximum level of service. It is anticipated that the results of this research will improve the strategic decision making of a manufacturing firm when locating facilities or redesigning the SCN and allow decision makers to determine tradeoffs among the organization’s conflicting criteria.


Paper 5

Publication Title

Progress in Material Handling Research