Incivility in Academe: What if the Instigator is a High Performer?

Feruzan Irani Williams, Georgia Southern University
Constance Campbell, Georgia Southern University
Luther T. Denton, Georgia Southern University


This study is a qualitative analysis of a type of workplace incivility in which certain workers can be identified as “High-Performing Instigators (HPIs)," or high performers who have a negative effect on unit morale. Manifestations, antecedents, and consequences of this type of incivility are explored.