Using Statistical Process Control to Enhance Student Progression
Journal of Learning in Higher Education
Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.
Hanna, Mark D., Nilesh Raichura, Ednilson Bernardes.
"Using Statistical Process Control to Enhance Student Progression."
Journal of Learning in Higher Education, 8 (1): 73-84.