Study of Effects of IT Capability on Logistics Performance: A Mediation Approach
Proceedings of the Decision Sciences Institute Annual Meeting
We sought to investigate if an indirect relationship exists between Information Technology capability (IT) and Logistics Performance (LP) through Customer Collaboration (CC) and Process Integration (PI). Using 221 observations, our structural equation model results confirmed the mediating effects of CC and PI on the relationship between IT and LP.
Kumthekar, Nihar, Joseph B. Skipper, Kwabena G. Boakye.
"Study of Effects of IT Capability on Logistics Performance: A Mediation Approach."
Proceedings of the Decision Sciences Institute Annual Meeting Austin, TX: Decision Sciences Institute.