Title

Examining the Effects of Communication Structure on Inter-Functional Performance Using Social Network Analysis

Document Type

Presentation

Publication Date

11-20-2016

Abstract

We apply social network analyses to 5M email messages, matched survey response data, and archival process data obtained from a global consumer goods manufacturer to examine how communication structure influences the performance of inter-functional dyadic ties. Initial results indicate important moderators that constrain the efficacy of inter-functional communications.

Sponsorship/Conference/Institution

Decision Sciences Institute Annual Meeting (DSI)

Location

Austin, TX

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