A concern of all academic Interlibrary Loan Departments is having faculty/ staff & students request materials already owned by their home library. Jessica Garner, Jessica Williams, Fred Smith, and Jermaine Bryant conducted a qualitative research study with IRB approval to explore this concern. In this session, the presenters will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library.
Georgia Libraries Conference (GLC)
Garner, Jessica, Fred W. Smith, Jessica Williams, Jermaine Bryant.
"Right Under Their Noses: Helping Patrons Identify the Resources at Their Fingertips."
Library Faculty Presentations.