Decision Making, Analytics, and Communications in Health Organizations

Document Type

Contribution to Book

Publication Date


Publication Title

Health Organizations: Theory, Behavior, and Development




Georgia Southern University faculty members Gerald R. Ledlow and James H. Stephens co-authored "Decision Making, Analytics, and Communications in Health Organizations" in Health Organizations: Theory, Behavior, and Development.

Book Summary: Organizations are complex human systems that have evolved over time and continue to do so in an increasingly globalized, information enriched, technology intensive era such as the 21st century. This is especially so following the Affordable Care Act legislation and regulations in the U.S. The new Second Edition of Health Organizations: Theory, Behavior, and Development addresses these changes by integrating new content throughout every chapter and topic area.

Health organizations are comprised of highly credentialed professionals who function under considerable scrutiny within many prescribed guidelines. The challenge of managing in this environment is great with the basis of any level of effectiveness coming from an understanding of individual, group, and organization behavior. Additionally, health organizations are not static, tasking leaders to facilitate and manage the change that is inevitable in modern organizations. This book will help the student and practitioner put to use theories of organization and knowledge of organization behavior in ways that foster change in productive and sustainable ways resulting in better outcomes. Students will learn systematic planned approaches for organization development and team building and by examining power, influence, conflict, motivation, and leadership in the context of health service delivery.