Protecting Our Moms: An Investigation of the Interaction Between Workplace Incivility and Job Satisfaction for Mothers Working in Student Affairs
Location
Session 1 Presentations - Higher Education
Proposal Track
Research Project
Session Format
Presentation
Abstract
Research indicates that mothers are subjected to bias in the workplace through a phenomenon commonly called the motherhood penalty (Correll et al., 2007; Fuegen et al., 2004; Jee et al., 2019). Additional research points to the emergence of workplace incivility, a “low intensity, deviant behavior” (Andersson & Pearson, 1999, p. 457), frequently impacting women and mothers (Miner et al., 2014; Miner & Cortina, 2016; Pantano, 2017; Taylor et al., 2019). These behaviors violate workplace norms and reduce job satisfaction for both the victims and witnesses. While wildly research in other career fields, little is known about the interaction between workplace incivility and job satisfaction and the potential bias for mothers in the student affairs workplace.
The researcher conducted a quantitative, descriptive study that explored the interaction between workplace incivility and job satisfaction for mothers working in student affairs. More than 650 women responded to the call to participate in the study. Results indicate that 95% of mothers in student affairs had experienced one or more acts of incivility in the past year. Additionally, there was a negative relationship between workplace incivility and job satisfaction. The researcher will present the findings and implications for higher education.
Keywords
Workplace Incivility, Job Satisfaction, Student Affairs, Mothers
Professional Bio
Stefanie Riveiro Swanger is a Doctoral Candidate in the Educational Leadership program at Mercer University. Additionally, she serves as an Assistant Director in the Mercer University Center for Career and Professional Development. Stefanie received a Bachelor of Arts in Mass Communications from the University of South Florida and a Master of Arts in Educational Leadership from the University of Central Florida. Stefanie is an advocate for women in the workforce, veterans, and students with disabilities. Her dissertation research focuses on the interaction between workplace incivility on job satisfaction for mothers working in student affairs.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Recommended Citation
Swanger, Stefanie, "Protecting Our Moms: An Investigation of the Interaction Between Workplace Incivility and Job Satisfaction for Mothers Working in Student Affairs" (2021). Georgia Educational Research Association Conference. 10.
https://digitalcommons.georgiasouthern.edu/gera/2021/2021/10
Protecting Our Moms: An Investigation of the Interaction Between Workplace Incivility and Job Satisfaction for Mothers Working in Student Affairs
Session 1 Presentations - Higher Education
Research indicates that mothers are subjected to bias in the workplace through a phenomenon commonly called the motherhood penalty (Correll et al., 2007; Fuegen et al., 2004; Jee et al., 2019). Additional research points to the emergence of workplace incivility, a “low intensity, deviant behavior” (Andersson & Pearson, 1999, p. 457), frequently impacting women and mothers (Miner et al., 2014; Miner & Cortina, 2016; Pantano, 2017; Taylor et al., 2019). These behaviors violate workplace norms and reduce job satisfaction for both the victims and witnesses. While wildly research in other career fields, little is known about the interaction between workplace incivility and job satisfaction and the potential bias for mothers in the student affairs workplace.
The researcher conducted a quantitative, descriptive study that explored the interaction between workplace incivility and job satisfaction for mothers working in student affairs. More than 650 women responded to the call to participate in the study. Results indicate that 95% of mothers in student affairs had experienced one or more acts of incivility in the past year. Additionally, there was a negative relationship between workplace incivility and job satisfaction. The researcher will present the findings and implications for higher education.
