The purpose of this study was to gather data regarding student affairs professionals’ perceptions of student incivility and which acts of incivility are most often observed. Results from 409 participants suggested that student affairs professionals perceive that “very uncivil” acts are observed less often whereas acts that are perceived to be neither civil nor uncivil are witnessed more frequently. In addition, findings indicated that student affairs professionals are seeing an increase in uncivil acts related to social media and technology, and the manner in which students are using social media to vent frustrations with campus staff and their peers. Finally, recommendations for practice and further research are provided.
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Zieziula, A. J., & Calhoun, D. W. (2014). Student Affairs Professionals’ Perceptions of Campus Incivility. Georgia Journal of College Student Affairs, 30(1). https://doi.org/10.20429/gcpa.2014.300102