Term of Award

Spring 2017

Degree Name

Doctor of Education in Educational Leadership (Ed.D.)

Document Type and Release Option

Dissertation (open access)

Copyright Statement / License for Reuse

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


Department of Leadership, Technology, and Human Development

Committee Chair

Teri Melton

Committee Member 1

Meca Williams-Johnson

Committee Member 2

Kerry Greenstein


Incivility on college campuses is an issue that can disrupt the learning environment and the retention of students, as well as harm the reputation of a college campus. This is a pertinent issue for leaders in higher education to address and to promote a more civil campus both inside and outside of the classroom. There is no research that addresses how Student Affairs Professionals best promote civility on college campuses, and this study fills that research gap. This qualitative study was conducted using Student Affairs Professionals at eight SUNY institutions. The Generational Theory and Work Place Incivility Theory were utilized to frame this research. The researcher collected data relating to civility initiatives from websites, civility statements, workshops, and interviews with three Student Affairs Professionals. The researcher then analyzed this data and found that Student Affairs Professionals are promoting civility through Offices of Diversity and Inclusion, Student Handbooks, dialogues and conversations with students, and creating programs utilizing current issues that may spark debate. The researcher also found that there are no centralized efforts on college campuses within this study to create civility initiatives.

Research Data and Supplementary Material