The Bright and Dark Sides of Humorous Response to Online Customer Complaint
Hyunju Shin
Part of the Marketing Commons
Works by Lindsay Larson in Marketing
2021
Fear During Natural Disaster: Its Impact on Perceptions of Shopping Convenience and Shopping Behavior
Hyunju Shin
2020
2019
The Influence of Chatbot Humor on Customer Evaluations of Services
Department of Marketing Faculty Presentations
2018
Managing the Bright and Dark Sides of Humorous Response in Service Recovery
Department of Marketing Faculty Presentations
2017
The Impact of Gender, Perceived Knowledge, and Perceived Risk on Retirement Investment Decisions: An Exploratory Study
Lindsay R.L. Larson
A Multi-Method Exploration of the Relationship between Knowledge and Risk: The Impact on Millennials’ Retirement Investment Decisions
Lindsay R.L. Larson
Millennial Money Matters: The Impact of Perceived Knowledge and Perceived Risk on Retirement Investment Decisions
Lindsay R.L. Larson
eWOM Watchdogs: Ego-threatening Product Domains and the Policing of Online Product Reviews
Luther Trey Denton
Online and In-Store Compulsive Buying Among Metrosexuals, and Other Male Consumers
Kathleen H. Gruben
Online and In-Store Compulsive Buying Among Metrosexuals, and Other Male Consumers
Luther Trey Denton
Threatening Products and Threats to the Social Contract in Consumer Review Forums
Luther Trey Denton
Is Environmental Concern in Advertising Related to the State of the Economy? An Exploratory Study from the Wall Street Journal 2007-2011
Luther Trey Denton
eWOM Watchdogs: Ego-threatening Product Domains and the Policing of Online Product Reviews
Lindsay R.L. Larson
Threatening Products and Threats to the Social Contract in Consumer Review Forums
Lindsay R.L. Larson
Online and In-Store Compulsive Buying Among Metrosexuals, and Other Male Consumers
Lindsay R.L. Larson
Is Environmental Concern in Advertising Related to the State of the Economy? An Exploratory Study from the Wall Street Journal 2007-2011
Lindsay R.L. Larson
Online and In-Store Compulsive Buying Among Metrosexuals, and Other Male Consumers
Michael L. Thomas
2016
A Multi-Method Exploration of the Relationship between Knowledge and Risk: The Impact on Millennials’ Retirement Investment Decisions
Jacqueline K. Eastman
2015
The Impact of Gender, Perceived Knowledge, and Perceived Risk on Retirement Investment Decisions: An Exploratory Study
Jacqueline K. Eastman
Millennial Money Matters: The Impact of Perceived Knowledge and Perceived Risk on Retirement Investment Decisions
Jacqueline K. Eastman