The Effect of Profanity and Quality on Perceived Review Helpfulness and Purchase Intentions, Dustin R. Wilcox, Ismail Karabas
Association of Marketing Theory and Practice Proceedings 2021

Consumer Response to Foundations and Firms When Firms Own or Sponsor a Foundation, Amanda Swift, Ismail Karabas
Association of Marketing Theory and Practice Proceedings 2020

“Tipping Required”: Development of a Model to Understand Customer Reactions to Non-Voluntary Tipping Systems, Ismail Karabas, Jeff Joireman
Association of Marketing Theory and Practice Proceedings 2019

How Third Party Observers Respond to Overheard Service Failures: Implications for Frontline Service Employees and the Firm, Ismail Karabas, Jeff Joireman, Shinhye Kim
Association of Marketing Theory and Practice Proceedings 2017