Part of the Business Administration, Management, and Operations Commons

Works by Stephen B. Castleberry in Business Administration, Management, and Operations

2005

Salesperson Empathy and Listening: Impact on Relationship Outcomes, Praveen Aggarwal, Stephen B. Castleberry, Rick Ridnour, C. David Shepherd
C. David Shepherd

Link

2004

Salesperson Listening: A Replication and Extension of the ILPS Scale, Stephen B. Castleberry, Rick E. Ridnour, C. David Shepherd
C. David Shepherd

Link

2003

The Training of Effective Listening Skills in Personal Selling, Rick Ridnour, C. David Shepherd, Stephen B. Castleberry
C. David Shepherd

 

1999

Effective Interpersonal Listening in the Personal Selling Environment: Conceptualization, Measurement, and Nomological Validity, Stephen B. Castleberry, C. David Shepherd
C. David Shepherd

Link

1998

Using the Watson-Barker Listening Test to Measure Salesperson Listening, Stephen B. Castleberry, C. David Shepherd, Rick Ridnour
C. David Shepherd

 

1997

Linking Effective Listening With Salesperson Performance: An Exploratory Investigation, C. David Shepherd, Stephen B. Castleberry, Rick E. Ridnour
C. David Shepherd

Link

1993

Effective Interpersonal Listening and Personal Selling, Stephen B. Castleberry, C. David Shepherd
C. David Shepherd

Link