Part of the Business Administration, Management, and Operations Commons

Works by Kyoungmi Kim in Business Administration, Management, and Operations

2011

Customer’s Perceptions of Authenticity in a Service Encounter, Hyunju Shin, Kyoungmi Kim, Sharon E. Beatty
Hyunju Shin

Customer’s Perceptions of Authenticity in a Service Encounter, Hyunju Shin, Kyoungmi Kim, Sharon E. Beatty
Hyunju Shin