The Battle for Customer Loyalty: An Examination of Customer Loyalty in the Goods and Services Domain, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

An Assessment of National Healthcare Service Delivery: A Ghanaian Illustration, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Kwabena Boakye

Healthcare Service Delivery in Ghana: An Empirical Study, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Kwabena Boakye

The Battle for Customer Relationship: Toward the Operationalization of the Investment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

The Battle for Customer Loyalty: An Examination of Customer Loyalty in the Goods and Services Domain, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Department of Logistics & Supply Chain Management Faculty Publications

The Evolving Patterns of the Concept of Positioning: Some Initial Findings, Charles Blankson, Bo Dai
Bo Dai

An Assessment of National Healthcare Service Delivery: A Ghanaian Illustration, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Department of Logistics & Supply Chain Management Faculty Publications

An Integrated Model of Quality for Mass Services in the Context of Ghanaian Retailing Banking Sector, Kwabena G. Boakye, Victor R. Prybutok, Charles Blankson
Kwabena Boakye

Healthcare Service Delivery in Ghana: An Empirical Study, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Department of Logistics & Supply Chain Management Faculty Presentations

Key Determinants of National Development: Historical Perspectives and Implications for Developing Economies, Kwaku Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Bookshelf

The Battle for Customer Relationship: Toward the Operationalization of the Investment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Department of Logistics & Supply Chain Management Faculty Publications

An Integrated Model of Quality for Mass Services in the Context of Ghanaian Retailing Banking Sector, Kwabena G. Boakye, Victor R. Prybutok, Charles Blankson
Department of Logistics & Supply Chain Management Faculty Publications

Enhancing Service Delivery for National Development, Kwaku Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

Enhancing Service Delivery for National Development, K. Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Kwabena Boakye

Development of a Mass Service Customer Commitment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

The Mediating Role of Investment in Commitment Level Prediction, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

College Students’ Consumption of Credit Cards, Charles Blankson, Audhesh Paswan, Kwabena G. Boakye
Kwabena Boakye

The Attraction of the Sizzle: A Service Investment Model, Kwabena G. Boakye, Jun H. Kwon, Charles Blankson
Kwabena Boakye

Toward an Application of the Investment Model: Review and Initial Findings, Kwabena G. Boakye, Jun H. Kwon, Charles Blankson, Victor R. Prybutok
Kwabena Boakye