Chamber of Commerce Membership: An Explanatory Model of Member Organizations’ Normative, Continuance and Affective Commitments, Shawn F, Clouse, Simona Stan, Nader H. Shooshtari
Journal of Applied Marketing Theory

Chamber of Commerce Membership: An Explanatory Model of Member Organizations’ Normative, Continuance and Affective Commitment, Shawn Clouse, Simona Stan, Nader Shooshtari
Association of Marketing Theory and Practice Proceedings 2022

An Exploratory Study of the Interaction Effects of Student Service Employees' Job Resourcefulness and Organizational Support in a Campus Setting, Shawn Clouse, Simona Stan, Nader H. Shooshtari
Journal of Applied Marketing Theory

Delivering Quality Customer Service: the Interactive Effects of Employee Job Resourcefulness and Organizational Support, Shawn F. Clouse, Simona Stan, Nader H. Shooshtari
Association of Marketing Theory and Practice Proceedings 2013

Customer Complaint Handling: The Importance of Employee Training for Customer Service, Nader Shooshtari, Shawn Clouse, Simona Stan
Journal of Applied Marketing Theory