A Cluster Analysis of Competitive Strategies among Georgia’s Critical Access Hospitals, Mark D. Hanna, Kwabena G. Boakye, Christian Rossetti, William A. Mase, Bettye A. Apenteng
Mark D. Hanna

The Battle for Customer Loyalty: An Examination of Customer Loyalty in the Goods and Services Domain, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

An Assessment of National Healthcare Service Delivery: A Ghanaian Illustration, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Kwabena Boakye

A Cluster Analysis of Competitive Strategies among Georgia’s Critical Access Hospitals, Mark D. Hanna, Kwabena G. Boakye, Christian Rossetti, William A. Mase, Bettye A. Apenteng
Kwabena Boakye

The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance, Nihar Nitin Kumthekar, Kwabena G. Boakye, Joseph B. Skipper
Kwabena Boakye

The Impact of Servitization on Firm Performance: A Service Dominant (S-D) Orientation Perspective, Nihar Nitin Kumthekar, Kwabena G. Boakye
Kwabena Boakye

Study of Effects of IT Capability on Logistics Performance: A Mediation Approach, Nihar Kumthekar, Joseph B. Skipper, Kwabena G. Boakye
Kwabena Boakye

Knowledge Sharing Among Academics: The Impact of Organizational Fairness, Trust, and Openness in Communications, Kwame Simpe Ofori, Kwabena G. Boakye
Kwabena Boakye

Healthcare Service Delivery in Ghana: An Empirical Study, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Kwabena Boakye

The Battle for Customer Relationship: Toward the Operationalization of the Investment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance, Nihar Nitin Kumthekar, Kwabena G. Boakye, Joseph B. Skipper
Department of Logistics & Supply Chain Management Faculty Publications

The Battle for Customer Loyalty: An Examination of Customer Loyalty in the Goods and Services Domain, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Department of Logistics & Supply Chain Management Faculty Publications

The Impact of Servitization on Firm Performance: A Service Dominant (S-D) Orientation Perspective, Nihar Nitin Kumthekar, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

A Cluster Analysis of Competitive Strategies among Georgia’s Critical Access Hospitals, Mark D. Hanna, Kwabena G. Boakye, Christian Rossetti, William A. Mase, Bettye A. Apenteng
Department of Logistics & Supply Chain Management Faculty Presentations

Georgia’s Critical Access Hospitals (CAHs): Financial Performance and Process Improvement, Mark D. Hanna, Bettye A. Apenteng, Lisa Carhuff, William A. Mase, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Presentations

An Assessment of National Healthcare Service Delivery: A Ghanaian Illustration, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Department of Logistics & Supply Chain Management Faculty Publications

Knowledge Sharing Among Academics: The Impact of Organizational Fairness, Trust, and Openness in Communications, Kwame Simpe Ofori, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

Study of Effects of IT Capability on Logistics Performance: A Mediation Approach, Nihar Kumthekar, Joseph B. Skipper, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

An Integrated Model of Quality for Mass Services in the Context of Ghanaian Retailing Banking Sector, Kwabena G. Boakye, Victor R. Prybutok, Charles Blankson
Kwabena Boakye

UCPERF: An Urgent Care Patient Satisfaction Instrument, Hong Qin, Victor R. Prybutok, Daniel A. Peak, Kwabena G. Boakye
Kwabena Boakye

Supply Uncertainty and Firm Performance in Developing Economy Environments: Examining the Role of Buyer- Supplier Relationships, Kwasi Amoako-Gyampah, Kwabena G. Boakye, Samuel Famiyeh, Ebenezer Adaku
Kwabena Boakye

Factors Influencing Mobile Data Service (MDS) Continuance Intention: An Empirical Study, Kwabena G. Boakye
Kwabena Boakye

Q-TAM: A Quality Technology Acceptance Model for Technology Operations Managers, Kwabena G. Boakye, Thomas McGinnis, Victor R. Prybutok
Kwabena Boakye

Development of a Service Continuance Model with IT Service Antecedents, Kwabena G. Boakye, Thomas McGinnis, Victor R. Prybutok, Audhesh K. Paswan
Kwabena Boakye

This Site is Currently Under Construction, Kwabena G. Boakye
Kwabena Boakye

Healthcare Service Delivery in Ghana: An Empirical Study, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok, Hong Qin
Department of Logistics & Supply Chain Management Faculty Presentations

Supply Uncertainty and Firm Performance in Developing Economy Environments: Examining the Role of Buyer- Supplier Relationships, Kwasi Amoako-Gyampah, Kwabena G. Boakye, Samuel Famiyeh, Ebenezer Adaku
Department of Logistics & Supply Chain Management Faculty Publications

Factors Influencing Mobile Data Service (MDS) Continuance Intention: An Empirical Study, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

Key Determinants of National Development: Historical Perspectives and Implications for Developing Economies, Kwaku Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Bookshelf

The Battle for Customer Relationship: Toward the Operationalization of the Investment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Department of Logistics & Supply Chain Management Faculty Publications

An Integrated Model of Quality for Mass Services in the Context of Ghanaian Retailing Banking Sector, Kwabena G. Boakye, Victor R. Prybutok, Charles Blankson
Department of Logistics & Supply Chain Management Faculty Publications

Enhancing Service Delivery for National Development, Kwaku Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

Enhancing Service Delivery for National Development, K. Appiah-Adu, Charles Blankson, Kwabena G. Boakye
Kwabena Boakye

Development of a Mass Service Customer Commitment Model, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

Development of a Service Continuance Model with IT Service Antecedents, Kwabena G. Boakye, Thomas McGinnis, Victor R. Prybutok, Audhesh K. Paswan
Department of Logistics & Supply Chain Management Faculty Publications

Q-TAM: A Quality Technology Acceptance Model for Technology Operations Managers, Kwabena G. Boakye, Thomas McGinnis, Victor R. Prybutok
Department of Logistics & Supply Chain Management Faculty Publications

UCPERF: An Urgent Care Patient Satisfaction Instrument, Hong Qin, Victor R. Prybutok, Daniel A. Peak, Kwabena G. Boakye
Department of Logistics & Supply Chain Management Faculty Publications

An Integrated Technology Acceptance Model for Predicting Product Usage, Kwabena G. Boakye, Thomas McGinnis, Victor R. Prybutok
Kwabena Boakye

A Simple Approximation to the Optimal Set Covering Number of Hubs, Shailesh S. Kulkarni, Hakan Tarakci, Kwabena G. Boakye, Subramaniam Ponnaiyan, Matthew Lasuzzo
Kwabena Boakye

Social Networking Site Use in Two Distinct Cultures: Differences in Self-Presentation, Al Beayeyz, G. Harden, Kwabena G. Boakye
Kwabena Boakye

Teaching with Technology: Online Resources as a Pedagogical Aid in Teaching a Graduate Course in Quality Control, Kwabena G. Boakye, Chao Wen, Victor R. Prybutok
Kwabena Boakye

A Simple Approximation to the Optimal Set Covering Number of Hubs, Kwabena G. Boakye, Matthew Lasuzzo
Kwabena Boakye

The Mediating Role of Investment in Commitment Level Prediction, Kwabena G. Boakye, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

College Students’ Consumption of Credit Cards, Charles Blankson, Audhesh Paswan, Kwabena G. Boakye
Kwabena Boakye

The Intention of Continued Web-enabled Phone Service Usage: A Quality Perspective, Kwabena G. Boakye, Victor R. Prybutok, Sherry D. Ryan
Kwabena Boakye

The Attraction of the Sizzle: A Service Investment Model, Kwabena G. Boakye, Jun H. Kwon, Charles Blankson
Kwabena Boakye

Toward an Application of the Investment Model: Review and Initial Findings, Kwabena G. Boakye, Jun H. Kwon, Charles Blankson, Victor R. Prybutok
Kwabena Boakye

Customer Satisfaction with Internet-Enabled Mobile Phones and Intention of Continued Usages, Kwabena G. Boakye, Victor R. Prybutok
Kwabena Boakye

People-Centred Innovation via Pervasive Collaboration, R. L. Edgeman, Kwabena G. Boakye
Kwabena Boakye