An Assessment of the Association Between Renewable Energy Utilization and Firm Financial Performance, Hyunju Shin, Alexander E. Ellinger, Helenka H. Nolan, Tyler D. DeCoster, Forrest Lane
Hyunju Shin

An Assessment of the Association Between Renewable Energy Utilization and Firm Financial Performance, Hyunju Shin, Alexander E. Ellinger, Helenka H. Nolan, Tyler D. DeCoster, Forrest Lane
Department of Marketing Faculty Publications

An Assessment of the Association Between Renewable Energy Utilization and Firm Financial Performance, Hyunju Shin, Alexander E. Ellinger, Helenka H. Nolan, Tyler D. DeCoster, Forrest Lane
Hyunju Shin

Employing Proactive Interaction for Service Failure Prevention to Improve Customer Service Experiences, Hyunju Shin, Alexander E. Ellinger, David L. Mothersbaugh, Kristy E. Reynolds
Hyunju Shin

Employing Proactive Interaction for Service Failure Prevention to Improve Customer Service Experiences, Hyunju Shin, Alexander E. Ellinger, David L. Mothersbaugh, Kristy E. Reynolds
Department of Marketing Faculty Publications

An Assessment of the Association Between Renewable Energy Utilization and Firm Financial Performance, Hyunju Shin, Alexander E. Ellinger, Helenka H. Nolan, Tyler D. DeCoster, Forrest Lane
Department of Marketing Faculty Publications

Exploiting Proactive Interaction to Improve Retail Experiences, Hyunju Shin, Alexander E. Ellinger, David L. Mothersbaugh
Hyunju Shin

An Examination of U.S. Firms’ Renewable Energy Utilization and Financial Performance with Suggestions for Replication in Scandinavia, Helenka H. Nolan, Hyunju Shin, Alexander E. Ellinger
Hyunju Shin

The Effect of Implicit Service Guarantees on Business Performance, Hyunju Shin, Alexander E. Ellinger
Hyunju Shin

The Influence of Supply Chain Management Competency on Customer Satisfaction and Shareholder Value, Alexander E. Ellinger, Hyunju Shin, William Magnus Northington, Frank G. Adams, Debra Hofman, Kevin O'Marah
Hyunju Shin

The Influence of Service Guarantees on Firm Performance, Hyunju Shin, Alexander E. Ellinger
Hyunju Shin

The Influence of Supply Chain Management Competency on Customer Satisfaction and Shareholder Value, Alexander E. Ellinger, Hyunju Shin, William M. Northington, Frank G. Adams, Debra Hofman, Kevin O'Marah
Hyunju Shin