Title

Traversing Critical Incidents: Techniques for Enhancing Difficult Dialogues

Conference Strand

Teaching, Training, and Supervision

Abstract

Attendees will engage in guided discussions, chronicle their lived experiences, and participate in interactive activities that focus on ways to effectively work within “Difficult Dialogue” situations. In addition, participants will be provided evidenced based strategies that address ethical guidelines, enhance culturally responsive counseling skills, and help counselors to navigate challenging discourse.

Description

Traversing Critical Incidents operationalizes The Association for Multicultural Counseling and Development (AMCD) Multicultural and Social Justice Counseling Competencies (MSJCC) and reflects new research, developments, and needs in multicultural and social justice counseling. The competencies endorsed by AMCD and the American Counseling Association speaks to how counselors from historically marginalized backgrounds might work with clients with multiple privilege statuses and the merging of multicultural and social justice competence as foundational aspects of counseling. The MSJCC offer counselors a framework to implement multicultural and social justice competencies into counseling theories, practices, and research.

Participants will be involved in writing their own narratives that involve encountering challenging situations and have the opportunity to process these incidents. Participants will be involved in small groups that will model how to facilitate a difficult dialogues. Attendees will engage in guided discussions, chronicle their lived experiences, and participate in interactive activities that focus on ways to effectively work within “Difficult Dialogue” situations.

This presentation examines the competencies necessary to be a proficient counselor and advocate within a multicultural society. The presenter will discuss the relevance of conducting social justice inspired difficult dialogues through the lenses of counseling theory, practice, research, and advocacy as they relate to the MSJCC. Attendees will learn the theoretical frameworks undergirding the MSJCC, and how to utilize the MSJCC to guide multicultural and social justice counseling praxis. Attendees will also examine how theoretical frameworks and resources (e.g., Relational-Cultural Theory, Multicultural Counseling Theory, the ACA Multicultural Social Justice Competencies, the ACA Code of Ethics, and the Cultural Encounters Task Force Training Manual for Framing Difficult Dialogues) may be applied to successfully navigate difficult dialogues. In addition, participants will be provided evidenced based strategies that address ethical guidelines, enhance culturally responsive counseling skills, and help counselors to navigate challenging discourse.

Evidence

Attendees will examine how theoretical frameworks and resources (e.g., Relational-Cultural Theory, Multicultural Counseling Theory, the ACA Multicultural Social Justice Competencies, the ACA Code of Ethics, and the Cultural Encounters Task Force Training Manual for Framing Difficult Dialogues) may be applied to successfully navigate difficult dialogues.

1. Attendees will learn to narrate and process their personal history with “Difficult Dialogues”.

2. Attendees will identify common culturally-based “Difficult Dialogues” that counselors experience in their work with peers, clients, supervisees, students, staff, and members of their community.

3. Attendees will identify strategies for addressing “Difficult Dialogues” with individuals who hold a diverse spectrum of beliefs (religious, political, etc.) incorporating ethical and competency standards.

4. Attendees will examine how theoretical frameworks and resources (e.g., Relational-Cultural Theory, Multicultural Counseling Theory, the ACA Multicultural Social Justice Competencies, the ACA Code of Ethics, and the Cultural Encounters Task Force Training Manual for Framing Difficult Dialogues) may be applied to successfully navigate difficult dialogues.

5. Attendees will learn facilitation strategies to utilize in their group work when navigating critical incidents.

A main thrust of the presentation will revolve around the research from Ratts, Singh, Butler, Nassar-McMillan, & McCullough, 2016 article "Multicultural and Social Justice Counseling Competencies: Practical applications in counseling." https://ct.counseling.org/2016/01/multicultural-and-social-justice-counseling-competencies-practical-applications-in-counseling/

References:

Adams, M., Blumenfeld, W. J., Castaneda, R., Hackman, H. W., Peters, M. L., & Zuniga, X. (Eds.). (2013). Readings for diversity and social justice (3rd ed.). New York: Routledge.

Crenshaw, K. (1989). Demarginalizing the intersection of race and sex: A black feminist critique of antidiscrimination doctrine, feminist theory and antiracist politics. The University of Chicago Legal Forum, 140, 139-167.

Lewis, J., & Arnold, M. S. (1998). From multiculturalism to social action. In C. C. Lee, & Walz, G.R. (Ed.), Social action: A mandate for counselors (pp. 51-65). Alexandria, VA: American Counseling Association.

Ratts, M. J. (2011). Multiculturalism and social justice: Two sides of the same coin. Journal of Multicultural Counseling and Development, 39(1), 24-37.

Ratts, M. J., & Pedersen, P. B. (2014). Counseling for multiculturalism and social justice: Theory, integration, and application (4th ed.): American Counseling Association.

Ratts, M. J., Singh, A. A., Nassar-McMillan, S., Butler, S. K., & McCullough, J. R. (2015). Multicultural and social justice counseling competencies. Retrieved from http://www.counseling.org/docs/default-source/competencies/multicultural-and-social-justice-counseling-competencies.pdf?sfvrsn=20

Ratts, M. J., Singh, A. A., Nassar-McMillan, S., Butler, S. K., & McCullough, J. R. (2016). Multicultural and social justice counseling competencies: Guidelines for the counseling profession. Journal of Multicultural Counseling and Development, 44(1), 28-48.

Sue, D. W., Arredondo, P., & McDavis, R. J. (1992). Multicultural counseling competencies and standards: A call to the profession. Journal of Counseling and Development, 70(4), 477-486. doi:10.1002/j.1556-6676.1992.tb01642.x

Format

Individual Presentations

Biographical Sketch

S. Kent Butler, Jr. holds a Ph.D. in Educational Psychology, with a concentration in Counseling Psychology, from the University of Connecticut. Dr. Butler is a Licensed Professional Counselor (LPC), Nationally Certified Counselor (NCC), and Nationally Certified School Counselor (NCSC). He currently serves as the faculty advisor to CHI SIGMA IOTA International Honor Society. Dr. Butler also serves as the Principal Investigator, for The High-Risk Delinquent and Dependent Child Educational Research Project: Situational Environmental Circumstances Mentoring Program (SEC), which is a partnership between the University of Central Florida and several Florida universities. On the national level, Dr. Butler has served the Association for Multicultural Counseling and Development (AMCD) as the 2011 - 2012 President and American Counseling Association (ACA) Governing Council Representative (2015 – 2018). He is honored to be a member of AMCD’s Multicultural Counseling Competencies Revisions Committee (2014 – 2015) which produced the newly endorsed Multicultural Social Justice Counseling Competencies (MSJCC). Dr. Butler currently chairs the ACA Cultural Encounters Task Force. Dr. Butler was bestowed with an ACA Fellow Award in April of 2016. His research and academic interests lie in the areas of Multicultural Counseling, Social Justice, Mentoring, Counseling African American males, Group Counseling, School Counseling, and Multicultural Supervision.

Location

ELAB 38

Start Date

2-8-2019 1:00 PM

End Date

2-8-2019 2:15 PM

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Feb 8th, 1:00 PM Feb 8th, 2:15 PM

Traversing Critical Incidents: Techniques for Enhancing Difficult Dialogues

ELAB 38

Attendees will engage in guided discussions, chronicle their lived experiences, and participate in interactive activities that focus on ways to effectively work within “Difficult Dialogue” situations. In addition, participants will be provided evidenced based strategies that address ethical guidelines, enhance culturally responsive counseling skills, and help counselors to navigate challenging discourse.