Professional Selling and Sales Management
After a great deal of press and promise, artificial intelligence is beginning to make inroads in the sales function. In this paper, we follow on United Kingdom-based company called CloudApps and the firm's development of an artificial intelligence solution to address the issues inherent in the management of the sales pipeline. We then outline some of the other potential applications using artificial intelligence within an organizations' sales function.
Plank, Richard E. and Peterson, Pamela M., "The Promise of Artificial Intelligence and Potential Impact on the Sales Function" (2020). Association of Marketing Theory and Practice Proceedings 2020. 42.