Batching in a Mass Service Operation
Document Type
Presentation
Presentation Date
4-2000
Abstract or Description
Job batching in manufacturing has been well-researched. While batching is also employed in mass services, it is not clear to what extent the manufacturing theory may be transferred. We studied a single case with multiple instances of batching. Our findings indicate that while the factors that affect batching in manufacturing still apply, so do additional factors. The net effect is a broader set of considerations which influence the determination of when batching is desired in mass services and how big batches should be.
Sponsorship/Conference/Institution
Production and Operations Management Society Annual Conference (POMS)
Location
San Antonio, TX
Recommended Citation
Simons, Jacob V..
2000.
"Batching in a Mass Service Operation."
Department of Logistics & Supply Chain Management Faculty Presentations.
Presentation 27.
https://digitalcommons.georgiasouthern.edu/logistics-supply-facpres/27
